/ OPERATIONAL STANDARDS

Terms of Service

Clear rules of engagement governing our digital acquisition mechanics, media buying transparency, and campaign compliance standards.

TRANSPARENCY FIRST

Our legal baseline

We operate with absolute clarity. No hidden markups, no locked accounts, and complete data ownership from day one.
Sentido Festivo is a registered company in Portugal with the fiscal and IVA No: 517702231 at the following address: Rua do Cercal 1006, 2890-303, SAO FRANCISCO.

01 / BILLING
02 / DATA
03 / PRIVACY

Media billing

Data ownership

Strict compliance

Direct platform billing ensures you pay exact ad spend costs. We never markup media or hide platform fees.

All tracking setups, custom audiences, and campaign data remain your exclusive property throughout our partnership.

Every lead generation and tracking system is engineered to comply with global GDPR and CCPA privacy standards.

COMMON QUESTIONS

Operational details

How is ad account ownership handled?

How do we handle contract termination?

You retain 100% ownership of all ad accounts. We operate via partner access, ensuring you maintain ultimate control over your digital assets.

Either party may terminate the engagement with a 30-day written notice. All active campaigns run through the transition period cleanly.

What are your standard SLA response times?

Are there any long-term lock-in contracts?

Our technical strategists monitor campaigns daily. Critical alerts are addressed within 4 hours, and standard requests within 24 business hours.

No. We believe in compounding performance, not restrictive lock-ins. Our standard agreements operate on rolling monthly terms.